The SFDA electronic product clearance system (Fasah) lets importers submit clearance requests for food, drugs, medical devices and cosmetics. Many shipment delays are not caused by the product itself, but by data details that could have been fixed before shipping.
Confirm the product holds a valid marketing authorization or import permit, that your establishment license is valid and covers import, and that the shipped models are exactly the registered ones.
Product or model names on the invoice not matching the registration certificate, a different manufacturer name or address, missing Arabic or English label information, missing or mismatched device codes, and a registration expiring while the shipment is in transit.
Check the invoice and packing list against registration data line by line before shipping documents are issued. Correcting them after arrival is harder and slower.
We review shipment documents before dispatch, follow up on any comments during clearance, and help resolve differences with registration data.
Get in touch and we'll help with your specific case.
